We moved our entire Enterprise range of services to a Cloud environment years ago, rebranding our email filtering solutions to Mailwall Remote and web filtering to Surfwall Remote. The “Remote” part of the name signalled that the service was run remotely from a central server base rather than "in house". It revolutionized how we do business, as everything became so much simpler, from deployment, to updates, upgrades and patches, but also from a technical support perspective. Bringing each new feature to market takes minutes rather than months.
You can’t turn the clock back, the Cloud is here to stay, and rather than holding clients hostage and making problems over licensing, enterprise solution providers need to work out how they can make their solutions “cloud friendly” and look upon this as a business opportunity rather than a problem.